top of page

Privacy Policy

Effective Date: 30/05/2025

This Privacy Policy outlines how Train With LZB collects, uses, stores, and protects your personal data in line with the UK General Data Protection Regulation (UK GDPR). Your privacy is important to us, and we are committed to being transparent and respectful in how we handle your information.

​

1. Who We Are

Train With LZB is a sole trader fitness coaching service based in London, England, offering personal training, online coaching, hybrid training, and nutrition guidance.

​

2. Information We Collect

We may collect and process the following personal data:

  • Name, email address, phone number, and contact preferences

  • Health and medical information (via pre-enrolment form)

  • Emergency contact details

  • Payment information (processed securely through third-party providers)

  • Feedback, testimonials, and session notes

  • Website usage data (e.g. cookies, IP address, browser type)

​

3. How We Use Your Data

Your data is used to:

  • Provide and manage your coaching programme

  • Tailor sessions to your individual needs, goals, and health conditions

  • Communicate updates, reminders, and relevant information

  • Process payments and manage bookings

  • Send resources (e.g. guides, check-ins)

  • Monitor and improve service quality

  • Comply with legal and regulatory obligations

​

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to deliver the services you’ve signed up for

  • Legitimate interest – to manage and improve our services

  • Consent – where you’ve explicitly agreed (e.g. for marketing communications)

  • Legal obligation – where required by law (e.g. for accounting)

 
5. Data Sharing & Storage

  • Your personal data is stored securely and is only accessed by Train With LZB for the purpose of delivering services.

  • We do not sell or share your personal data with third parties for marketing.

  • Third-party service providers (e.g. payment processors, scheduling platforms) are GDPR-compliant and used solely for essential service delivery.

 
6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Health and session records are typically retained for up to 7 years in line with insurance and legal obligations.

 
7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data (where legally permitted)

  • Object to or restrict certain types of data processing

  • Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please contact us at support@trainwithlzb.com

 
8. Cookies & Website Analytics

Our website may use cookies to improve user experience and analyse traffic. You can control or disable cookies through your browser settings.

 
9. Security Measures

We implement appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.

 
10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Train With LZB
London, England
Email: lamar@trainwithlzb.com

bottom of page